Our Team

Senior Marketing & Operations Strategist

Jaivin Karnani

Jaivin works with ClubExec Auto, supporting marketing initiatives, customer communication, and service experience improvements. He also assists with operational alignment between mobile and shop teams, helping ensure consistent service quality across the company.
His cross-industry experience—including work with Saroj International Inc.—strengthens his approach to process design and customer experience.

Operations & Sales Strategist

James Smaugh

James combines high-level business strategy with hands-on automotive expertise to help drive ClubExec Auto’s growth across detailing, ceramic coating, PPF, and mobile services. With a background spanning sales, fleet management, body shop operations, and client experience design, he brings a rare blend of technical knowledge and strategic execution to the team.

Raised by a father who served 28 years in the U.S. Army, James operates with discipline, integrity, and a mission-first mindset. He has a passion for elevating the automotive experience of his clients — ensuring every vehicle receives premium care and every customer feels valued.

Outside of work, he’s a creative thinker with a passion for systems design, personal development, and community-focused innovation. James stands out from typical managers and salespeople because he doesn’t just “manage”—he builds, optimizes, and elevates every part of the customer journey, turning ideas into real operational results.

Inbound Lead Coordinator

Lucia Montenegro

With an engineering background and several years of experience in customer-focused roles, Lucia brings strong technical understanding and clear communication to the team. She cares about creating a smooth, positive experience for every client, making sure they feel informed and supported from the first interaction. Her approach aligns with the excellence and service standards that define ClubExec Auto.

All Around Car Guru

Sevan Mikailoglu

With over 35 years of hands-on experience in auto body repair, car detailing, and advanced paint correction, I have built my career around restoring vehicles to their highest standard of beauty and performance. Throughout the decades, I’ve developed a deep expertise in everything from structural repairs and precision refinishing to meticulous interior and exterior detailing.

My approach combines old-school craftsmanship with modern techniques and products, ensuring every vehicle I touch receives exceptional care. Whether repairing collision damage, perfecting paint surfaces, or delivering showroom-quality detailing, I take pride in bringing out the best in every car.

Dedicated to quality, integrity, and customer satisfaction, I continue to refine my skills and stay current with the latest tools and technologies so my clients always receive top-tier results. After 35 years in the industry, I still treat every vehicle like my reputation depends on it—because it does.